LOVE our training or it's FREE!
Call 1300 850 959
LOVE our training or it's FREE
Flexible in-house management training options that drive results!
As experienced training consultants we can unlock your manager's potential!
We offer flexible half day management training modules which focus on a specific area of management expertise.
We are so sure you will be pleased with our training we guarantee:

LOVE our training or it's FREE! 

Assertiveness at work – learn strategies that work.

Assertiveness at work can be challenging for many reasons. This program provides practical strategies that will enable you to work effectively with challenging and difficult behaviour.

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After this program you will be able to:

  • Communicate confidently and effectively.
  • Remain calm in order to quash potentially volatile situations.
  • Understand what it means to be assertive.
  • Say ‘no’ without appearing rude.
  • Use techniques to effectively express your views, ideas and needs.
  • Get what you want more of the time.
  • Recognise and deal with difficult behaviour in others.

Workshop overview: Behavioural styles and their impact

  • Understand where our behaviour stems from
  • Adopt an empowering mind-set
  • Explore aggressive, submissive and passive aggressive behaviour, the reasons for it and the impact it has on relationships
  • Explore the way others might perceive our actions

Essential relationship skills

  • Learn how to express yourself and your views in a confident manner
  • Learn techniques to stay calm and quash potentially volatile situations
  • Understand what it means to be assertive
  • Say ‘no’ without appearing rude
  • Use the 6 levels of assertiveness to handle negativity, challenging behaviour and stone walling and other challenging situations

All attendees will receive a personalised certificate of achievement

For further information on our ‘Assertiveness at work corporate management training course Perth’ call Jill on 1300 850 959 or fill in the enquiry form below. Please note all programs can be tailored exactly to your needs.

Only have 1 or 2 people that would like to attend? Book onto our public programs run in conjunction with our training partner PD Training.

Public Training Courses

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