Jill McCrum

Communication statistics and implications in 2022

97% of employees believe that effective communication skills affects task efficacy. In-depth research has been conducted into the benefits and problems, preferences and consequences of effective communication in the workplace. You can read the full report at Pumble.com here. In summary, when talking about good communication skills, most employees and employers want the same thing: …

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Communication Barriers and How to Overcome Them

We all strive to use effective communication skills every day; face to face, on the phone, via email, SMS and by letter. Unfortunately, barriers to effective communication constantly arise. According to research conducted by US firm Garter, 70% of mistakes at work are due to poor effective communication skills. There are numerous communication barriers that …

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Building personal resilience

The world has changed dramatically over the last few years, largely due to Covid, and it has taken its toll on many people. The lack of social contact due to working from home, the unpredictability of the environment, new rules and regulations, increased work demands and dealing with Covid at work and at home. All these changes can provoke a stress response that undermines mental resiliency.

Ways That Emotions Can Affect Business Outcomes and Interactions With Team Members

The coronavirus (COVID-19) pandemic and other global events have recently, and continue to, have a significant impact on the lives of many Australians. From unexpectedly shifting to working from home arrangements, uncertainties about business operations and job stability, the health and safety of family members and friends and more, it is understandable that many people …

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