Difficult Conversations
Enroll in one of our courses now to master the art of handling tough conversations.

Difficult Conversations Course - Learn how to Get it Right

Some conversations are difficult to have and many people are unsure how to approach them.  It may be with a client, a colleague or a staff member.  This program will help you identify the tools necessary to ensure those conversations go smoothly and have positive outcomes.

After this program attendees will be able to:

Workshop Overview:

Plan a difficult conversation

Toolkit for success

Follow a structure

Handle emotion

All attendees will receive a personalised certificate of achievement.

For further information on the ‘Having difficult conversations training course Perth’ call Jill on 1300 850 959 or fill in the enquiry form below. 

Please note all programs can be tailored exactly to your needs.

We make having difficult conversations EASY!

Having the skills to handle difficult conversations is one of the most essential parts of being a successful manager or leader. Some conversations are difficult to have, but whenever a difficult situation arises, being able to handle it and respond positively is a crucial skill for managers to exercise.

Our Difficult Conversation Training program will help you discover an easy to follow approach to enable you to handle a difficult conversation with ease. The training will help provide structure for your conversations, avoid elements that may inflame a difficult situation and work towards a positive outcome. Knowing how to start the conversation and what to do if it goes off track will leave you feeling so much more confident. 

Many attendees have commented that the course gave them so many more options and ideas as to how to approach challenging situations, and that the structure was easy to follow and apply.